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cowboyro
Premium
join:2000-10-11
Shelton, CT
reply to jjoshua

Re: [Rant] Home Depot returns

said by jjoshua:

When I go back to Home Depot to return an item, WITH A RECEIPT, I should not have to show identification just because I originally paid with a gift card.

That's exactly how many criminals work. Buy 1 item, steal 1, return item with receipt. Many times they are hand in hand with some employees and split the money.


La Luna
RIP Lisa
Premium
join:2001-07-12
Warwick, NY
kudos:3

1 recommendation

said by cowboyro:

said by jjoshua:

When I go back to Home Depot to return an item, WITH A RECEIPT, I should not have to show identification just because I originally paid with a gift card.

That's exactly how many criminals work. Buy 1 item, steal 1, return item with receipt. Many times they are hand in hand with some employees and split the money.

^^^ This is the correct answer. Used to work for HD. You'd be shocked at how many times people tried to pull that (and once they started tracking, amazing, they found it was often the same people trying to do it over and over). Blame dishonest customers, not HD for their protection policies.

You can always go to Lowes, but I'm guessing they do the same thing for the same reason, as many large retailers are.
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