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maximos
join:2012-11-02

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maximos

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[Internet] New Lightning Install + Ubee = Intermittent/choppy?

hi guys, just had lightning installed yesterday and it seems great -- when it works properly. unfortunately I'm getting a lot of choppiness with the connection, either wired or wireless, from the Ubee modem. For example -- live streams freeze up, pages stop loading, photos don't upload, download speeds are all over the chart, etc. Sometimes it will be stable and work awesome, but more often than not it isn't... wondering if there is a setting I can adjust in with the router, or if the line somehow needs to be repaired? I changed the MTU from 0 to 1500 (read that it helped someone else) and it does seem to have helped a little, but the issue is still present. The techs came out and ran a new line to the house as it did not have Brighthouse before, if that helps. thanks in advance.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

Re: [Internet] New Lightning Install + Ubee = Intermittent/chopp

Please do not change the default settings in the modem....open a direct forums thread and include your IP address. Be specific on the choppiness...doing what, where etc?