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MrPink

join:2003-08-15
Peterborough, ON

[INTERNET] Ultimate Packages

Cogeco states Vista sp2 as a minimum requirement for these packages. Has anyone tried running either of them on XP sp2 or is it a non-starter?


WarningU2
Premium
join:2002-10-27
Burlington, ON
I run ultimate on Windows XP SP3 ... no issues

diskdocx

join:2005-09-26
Burlington, ON
reply to MrPink
Ultimate 30, on WinXP SP3


MrPink

join:2003-08-15
Peterborough, ON
reply to MrPink
excellent. thx guys.


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

3 edits
reply to MrPink
said by MrPink:

Cogeco states Vista sp2 as a minimum requirement for these packages. Has anyone tried running either of them on XP sp2 or is it a non-starter?

 
XP SP3 and Vista SP2

IE8 and FireFox 3.x series

All were supported at MY end earlier this year directly thru Cogeco, and currently also thru START.

Then FF up to 14.x came along and worked too, after I switched to START.

Also Opera 11.x (or is it now 12.x ?) on Win2K SP4 on my old Thinkpad T22 worked and still works with both providers.

Cogeco is likely just trying to limit their support training span.

= = = = = = =

HOWEVER, don't forget to insist on a D3 series modem (do not try to reuse an older D2 one which you might have, in order to save a few bucks), EVEN if they say it is supported on the Cogeco network !

D2 modems get bogged down easily during peak periods - you will not be pleased if you try one on that speed of account - personal experience speaking here - I did not like how a D2 behaved, even on a 16/1 feed from START/Cogeco.

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications
Or you can still use Canadian Broadband.


Marcer
Premium,VIP
join:2007-07-08
Hamilton, ON
kudos:13
said by Davesnothere:

Cogeco is likely just trying to limit their support training span.

Cogeco continues to support Windows XP for Express and Turbo Internet packages, therefore all representatives are trained on troubleshooting this operating system.

During initial testing with the Ultimate packages it was determined that a number of test machines running Windows XP required extensive modification to the TCP/IP settings in the registry to consistently achieve the top download speeds possible with the Ultimate packages. As we would not support/encourage registry modification, and as current operating systems (Vista SP2, and Windows 7) support these speeds without modification, they are part of the minimum requirements for the service.

said by Davesnothere:

HOWEVER, don't forget to insist on a D3 series modem (do not try to reuse an older D2 one which you might have, in order to save a few bucks), EVEN if they say it is supported on the Cogeco network !

D2 modems get bogged down easily during peak periods - you will not be pleased if you try one on that speed of account - personal experience speaking here - I did not like how a D2 behaved, even on a 16/1 feed from START/Cogeco.

All Cogeco customers subscribing to Turbo 20, Ultimate 30 and Ultimate 55 will have a DOCSIS 3.0 modem installed.


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
said by Marcer:

said by Davesnothere:

Cogeco is likely just trying to limit their support training span.

Cogeco continues to support Windows XP for Express and Turbo Internet packages, therefore all representatives are trained on troubleshooting this operating system.

During initial testing with the Ultimate packages it was determined that a number of test machines running Windows XP required extensive modification to the TCP/IP settings in the registry to consistently achieve the top download speeds possible with the Ultimate packages....

 
That's good to know.

However, as I suggested above, my Cogeco 30/2 package (on their Cisco DPC3000 D3 modem) worked flawlessly from a technological perspective (at Cogeco's claimed speeds), with no unorthodox settings changes at MY end - AND with my trusty Linksys WRT54GL router - which itself is not considered current either.

That performance was part of why I felt OK to consider START when later on THEY began to offer TPIA with Cogeco.

My reasons for making the change of providers were (also as detailed above) :

(1) Policies and Politics (mostly)

(2) Price

BTW, my comment about the modems was more for folks on TPIA rather than Cogeco retail customers, and I DID receive the correct modem from Cogeco at the time of their original install.

MrPink

join:2003-08-15
Peterborough, ON
reply to MrPink
Great info guys. I did a double check and I am running XP sp3. Tech coming tomorrow for install. If there is an issue this may be the push I need to upgrade my five different operating systems to something more current lol.

Thx again guys.


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

2 edits
said by MrPink:

....If there is an issue, this may be the push I need to upgrade my five different operating systems to something more current lol....

 
Talk about 'for all the wrong reasons' !

I just posted personal experience that doing so is unnecessary.

The only thing which an ISP might have which MIGHT need a newer OS could be some particular anti-pest/security app which they may be promoting, and you certainly do not have to use THEIR choice.

[sarcasm] And Mister Gates surely needs the money ! [/sarcasm]

Furthermore, changing your OS on existing computers often leads to 'driver and app incompatibility hell'.

Better a different ISP, if push happens to come to shove.