said by siech0:
They had their own support forum, and they shut that down too. Looks like they want everyone to call in now.
Nobody wins now, I have had great success posting here or in the Charter Direct site. I dread the day I have to call and talk to someone. I always feel like I have to defend myself when I talk to someone at that other end of the phone.
Thanks to all the Charter folks who made this successful, we'll definitely miss you.
"It's not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change."