said by fossilz:They had their own support forum, and they shut that down too. Looks like they want everyone to call in now.
Nobody wins now, I have had great success posting here or in the Charter Direct site. I dread the day I have to call and talk to someone. I always feel like I have to defend myself when I talk to someone at that other end of the phone.
Thanks to all the Charter folks who made this successful, we'll definitely miss you.
Greg