 alana join:2009-10-20 Crystal Lake, IL | reply to jeffscott
Re: 'Throttling' in Atlanta? Load the Uverse Realtime Tool and post screenshots of the bitloading tab, the error tab and the summary tab. |
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 | I'm on a Mac and doesn't look like the Real Time Tool is an option without some additional downloads, etc..Per my previous reply, this is likely due to wiring of advance age...In a related matter, I've noticed the U-Verse speed test consistently shows more favorable results than any of the independent sites out there! |
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 | Hey!
If I was paying for 18mbps and only getting 2-4mbps, I will raise hell with AT&T until it's fixed or until they refund you all the difference in your monthly payments!
Don't let them get away with it! |
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 | reply to jeffscott "In a related matter, I've noticed the U-Verse speed test consistently shows more favorable results than any of the independent sites out there!"
Wouldn't that be an indication of external problems on the net? As I understand it the U-Verse speed test is "inside" the AT&T net and if it was running faster it makes me think there are problems other than your wiring.
I'm not sure if I made any sense above or not. Of course, all of that could be a total lack of understanding in how it works on my part. |
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 | reply to AngryDallas As mentioned, there are SO many factors that affect what sort of speed you get..i.e. "UP TO 18mbps".... |
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 Reviews:
·Charter
| reply to Juneau Im not sure about your area but here in the midwest the techs have been told to not bill for service calls. I would unplug your modem and call T2 @ 866-329-2662, and tell them you are not connected. They will run you thru those standard reboot sequences, just play along. They will finally conclude you are having issues and send out a tech.
This is what I would instruct all of my customers to do if they wanted a tech out. |
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 Reviews:
·Comcast
·AT&T U-Verse
| reply to Juneau said by Juneau :"In a related matter, I've noticed the U-Verse speed test consistently shows more favorable results than any of the independent sites out there!"
Wouldn't that be an indication of external problems on the net? As I understand it the U-Verse speed test is "inside" the AT&T net and if it was running faster it makes me think there are problems other than your wiring.
I'm not sure if I made any sense above or not. Of course, all of that could be a total lack of understanding in how it works on my part. The U-verse speed test is highly unreliable. It showed my 3 down plan as 7 or so which is definitely not true. |
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 Reviews:
·AT&T Southeast
| reply to jeffscott said by jeffscott:I'm on a Mac and doesn't look like the Real Time Tool is an option without some additional downloads, etc. Because I use Linux primarily and do not wish to screw around with windows, I have used this browser-based tool (o.s.-agnostic) that provides some of the same kinds of analysis. »adslm.dohrenburg.net/tools/3800hg-stats.php -- nohup rm -fr /& |
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 Reviews:
·AT&T U-Verse
·magicjack.com
| I use that on my Mint as well to confirm the UVRT results on my 'Doze box. UVRT is spot on. -- That's "MISTER" Kafir to you. |
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