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Links: ·AT&T Direct ·UVerse Map ·Group Test Results ·Check Availability ·Phone #s
AuthorAll Replies

alana

join:2009-10-20
Crystal Lake, IL

reply to jeffscott

Re: 'Throttling' in Atlanta?

Load the Uverse Realtime Tool and post screenshots of the bitloading tab, the error tab and the summary tab.


jeffscott

join:2008-08-19
Atlanta, GA

I'm on a Mac and doesn't look like the Real Time Tool is an option without some additional downloads, etc..Per my previous reply, this is likely due to wiring of advance age...In a related matter, I've noticed the U-Verse speed test consistently shows more favorable results than any of the independent sites out there!


AngryDallas

join:2010-12-06
Dallas, TX

Hey!

If I was paying for 18mbps and only getting 2-4mbps, I will raise hell with AT&T until it's fixed or until they refund you all the difference in your monthly payments!

Don't let them get away with it!



Juneau

@sbcglobal.net

reply to jeffscott
"In a related matter, I've noticed the U-Verse speed test consistently shows more favorable results than any of the independent sites out there!"

Wouldn't that be an indication of external problems on the net? As I understand it the U-Verse speed test is "inside" the AT&T net and if it was running faster it makes me think there are problems other than your wiring.

I'm not sure if I made any sense above or not. Of course, all of that could be a total lack of understanding in how it works on my part.



jeffscott

join:2008-08-19
Atlanta, GA

reply to AngryDallas
As mentioned, there are SO many factors that affect what sort of speed you get..i.e. "UP TO 18mbps"....


UverseTech

join:2012-08-04
Reviews:
·Charter

reply to Juneau
Im not sure about your area but here in the midwest the techs have been told to not bill for service calls. I would unplug your modem and call T2 @ 866-329-2662, and tell them you are not connected. They will run you thru those standard reboot sequences, just play along. They will finally conclude you are having issues and send out a tech.

This is what I would instruct all of my customers to do if they wanted a tech out.


Darknessfall

join:2012-08-17
Reviews:
·Comcast
·AT&T U-Verse

reply to Juneau

said by Juneau :

"In a related matter, I've noticed the U-Verse speed test consistently shows more favorable results than any of the independent sites out there!"

Wouldn't that be an indication of external problems on the net? As I understand it the U-Verse speed test is "inside" the AT&T net and if it was running faster it makes me think there are problems other than your wiring.

I'm not sure if I made any sense above or not. Of course, all of that could be a total lack of understanding in how it works on my part.

The U-verse speed test is highly unreliable. It showed my 3 down plan as 7 or so which is definitely not true.


sempergoofy
Premium
join:2001-07-06
Smyrna, GA
Reviews:
·AT&T Southeast

reply to jeffscott

said by jeffscott:

I'm on a Mac and doesn't look like the Real Time Tool is an option without some additional downloads, etc.

Because I use Linux primarily and do not wish to screw around with windows, I have used this browser-based tool (o.s.-agnostic) that provides some of the same kinds of analysis.
»adslm.dohrenburg.net/tools/3800hg-stats.php
--
nohup rm -fr /&


ImpldConsent
Under Siege
Premium
join:2001-03-04
Mcdonough, GA
Reviews:
·AT&T U-Verse
·magicjack.com

said by sempergoofy:

Because I use Linux primarily and do not wish to screw around with windows, I have used this browser-based tool (o.s.-agnostic) that provides some of the same kinds of analysis.
»adslm.dohrenburg.net/tools/3800hg-stats.php

I use that on my Mint as well to confirm the UVRT results on my 'Doze box. UVRT is spot on.
--
That's "MISTER" Kafir to you.

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