said by Marcer: said by Davesnothere:
Cogeco is likely just trying to limit their support training span.
Cogeco continues to support Windows XP for Express and Turbo Internet packages, therefore all representatives are trained on troubleshooting this operating system.
During initial testing with the Ultimate packages it was determined that a number of test machines running Windows XP required extensive modification to the TCP/IP settings in the registry to consistently achieve the top download speeds possible with the Ultimate packages....
That's good to know.
However, as I suggested above, my Cogeco 30/2 package (on their Cisco DPC3000 D3 modem) worked flawlessly from a technological perspective (at Cogeco's claimed speeds), with no unorthodox settings changes at MY end - AND with my trusty Linksys WRT54GL router - which itself is not considered current either.
That performance was part of why I felt OK to consider START when later on THEY began to offer TPIA with Cogeco.
My reasons for making the change of providers were (also as detailed above) :
(1) Policies and Politics (mostly)
BTW, my comment about the modems was more for folks on TPIA rather than Cogeco retail customers, and I DID receive the correct modem from Cogeco at the time of their original install.