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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
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jeevs7

join:2008-06-03

[Cable] Looking to upgrade/flash firmware on my SB6121 in Ottawa

Hi,
I bought my Motorola Surfboard SB6121 from NewEgg a few months ago but it shipped to me with outdated firmware SB612X-1.0.5.1-SCM00-NOSH. TekSavvy support only just now suggested that the firmware might be causing my consistently poor speeds but I am outside of the return period from NewEgg. Of course, TekSavvy tells me that it is up to Rogers to upgrade the firmware on their network, but Rogers refused their request.

Is there anyone in Ottawa who can help me to flash/upgrade the firmware on my Motorola SB6121 (DOCSIS 3.0) to the newest firmware for the TekSavvy/Rogers cable network?

Thanks!

Sanek

join:2006-08-10
Kanata, ON

Re: [Cable] Looking to upgrade/flash firmware on my SB6121 in Ot

Only the cableco has access to do that. You will need to create a request with Teksavvy in the direct forum.

jeevs7

join:2008-06-03

I've spoken with TekSavvy tech support on the phone and they told me that Rogers refuses to push firmware updates. I have tried power cycling my modem of course. I am looking for help from someone who can flash the firmware themselves, ideally in the Ottawa area, downtown.

e.g.
»[Cable] TekSavvy Won't Register My SB6121
»[Cable] Manual firmware update on Motorola SB6121
»SB6121 modem firmware



pnjunction
Teksavvy Extreme
Premium
join:2008-01-24
Toronto, ON
kudos:1

reply to jeevs7
For what it's worth my sb6121 also has 1.0.5.1 and my speed is fine.



TwiztedZero
Nine Zero Burp Nine Six
Premium
join:2011-03-31
Toronto, ON
kudos:3
Reviews:
·TekSavvy Cable

reply to jeevs7
Two of the guys here on the forum One in Ottawa, the other in Toronto can flash modems for a tiny fee. Find them here in this thread: Upgrading Firmware
--
IF TREE = FALL AND PEOPLE = ZERO THEN SOUND = 0
Nine.Zero.Burp.Nine.Six
Twitter = Twizted
Chat = irc.teksavvy.ca



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:23

reply to jeevs7

said by jeevs7:

I am looking for help from someone who can flash the firmware themselves, ideally in the Ottawa area, downtown.

You should check out mlord See Profile

mlord

join:2006-11-05
Nepean, ON
kudos:9
Reviews:
·Start Communicat..
·TekSavvy Cable
·TekSavvy DSL

reply to jeevs7

said by jeevs7:

Hi,
I bought my Motorola Surfboard SB6121 from NewEgg a few months ago but it shipped to me with outdated firmware SB612X-1.0.5.1-SCM00-NOSH.

I'm hoping to sort these modems out over the holidays, and should be equipped to reflash them to the supported firmware versions by January. so if you can hold on for just a couple more weeks, you'll have that as an option here in Ottawa.

Cheers

jeevs7

join:2008-06-03

Thanks!


mlord

join:2006-11-05
Nepean, ON
kudos:9

Don't forget to ping me around New Years to get this done. With my memory, I'm unlikely to remember!


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