|reply to Juneau |
Re: 'Throttling' in Atlanta?
Im not sure about your area but here in the midwest the techs have been told to not bill for service calls. I would unplug your modem and call T2 @ 866-329-2662, and tell them you are not connected. They will run you thru those standard reboot sequences, just play along. They will finally conclude you are having issues and send out a tech.
This is what I would instruct all of my customers to do if they wanted a tech out.