Last Friday I had Fibe 25 installed at home (finally gave up my grandfathered unlimited after being nickel-and-dimed to death). Everything went smoothly but tests I've done periodically over the past week only show about 15/7 speeds. Is it possible I was put on the lower Fibe 15 package by mistake? All the correspondence I've gotten from Bell clearly indicates I signed up for the 25/10 plan.
Just thought I'd check here first before going through the hell that 310-SURF can be. -- "It's all coming down!!" - Mike Holmes
As for the tech checking the speed, all he did when he showed up was install a POTS splitter, fire up the modem and make sure there was a connection and internet access. No speed test or anything. I would have expected whatever work had to be done on the Bell side of things was done properly and according to the work order.
Thanks for the suggestions, guys. -- "It's all coming down!!" - Mike Holmes