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DataRiker
Premium
join:2002-05-19
00000

1 edit
reply to motorola870

Re: let the speculation begin!

I'm in Kansas City and after our upgrade 2 weeks ago, my speeds are horrendous.

I'm on 20/1 and get 6/1 during peak times ( even worse right after the upgrade, 0.5/1 with 300+ms pings )

100mbit/s is a pipe dream for Time Warner in this area.



motorola870

join:2008-12-07
Arlington, TX
kudos:3

said by DataRiker:

I'm in Kansas City and after our upgrade 2 weeks ago, my speeds are horrendous.

I'm on 20/1 and get 6/1 during peak times ( even worse right after the upgrade, 0.5/1 with 300+ms pings )

100mbit/s is a pipe dream for Time Warner in this area.

they will have to do node splits I am sure have you made sure something is not wrong on your end? Have you complained?


motorola870

join:2008-12-07
Arlington, TX
kudos:3
reply to DataRiker

you wouldn't happen to only have a DOCSIS 2.0 modem would you? that would make a difference as you are less likely to have congestion if you have a DOCSIS 3.0 modem.



DataRiker
Premium
join:2002-05-19
00000

2 edits
reply to motorola870

Yes I complained. Yes I have a DOCSIS 2 modem. That should not mean I can't get even half of my advertised speeds.

Before the upgrade I got a rock solid 15/1 day or night.

I can't believe I'm saying this, but I'm considering ATT DSL, as they offer 6 meg service here.



motorola870

join:2008-12-07
Arlington, TX
kudos:3

no you can't buy a VoIP modem but you can buy a SB6141 or Zoom 5341J and have TWC turn the internet off on VoIP modem and put 2 way a splitter in and you would actually have the $4 modem fee removed.



DataRiker
Premium
join:2002-05-19
00000

1 recommendation

said by motorola870:

no you can't buy a VoIP modem but you can buy a SB6141 or Zoom 5341J and have TWC turn the internet off on VoIP modem and put 2 way a splitter in and you would actually have the $4 modem fee removed.

Yea, I removed my comment after I realized this. Its absolutely ridiculous.

I think its better at this point to just jump ship.

My speeds are back up a little, but my pings are too high.


swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:5
reply to DataRiker

What is the model of your modem? Is it even on there supported list anymore?
--
Usenet Block Accounts | Unlimited Accounts



DataRiker
Premium
join:2002-05-19
00000

Good question. Its a Motorola surboard SBV5220



swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:5
Reviews:
·Time Warner Cable
·VoicePulse
·Sprint Mobile Br..
·RapidVPS

said by DataRiker:

Good question. Its a Motorola surboard SBV5220

Does not appear it is supported any longer.

»www.timewarnercable.com/en/resid···dem.html

If you are renting it, swap it out for no charge. Maybe even ask for a separate unit for HSI and then just keep your phone adapter.

EDIT- Actually, being a combo unit maybe it wouldnt show on the approved device list.
--
Usenet Block Accounts | Unlimited Accounts


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:4
Reviews:
·Time Warner Cable
reply to motorola870

said by motorola870:

you wouldn't happen to only have a DOCSIS 2.0 modem would you? that would make a difference as you are less likely to have congestion if you have a DOCSIS 3.0 modem.

Is that only during peak hours? I have an old Ambit/Ubee U10C018 cable modem. It is slower during peak hours. I assume everyone is hogging the faster speeds since the speed upgrades.

thorin

join:2007-11-08
Liberty, MO
Reviews:
·Time Warner Cable
reply to motorola870

said by motorola870:

said by DataRiker:

I'm in Kansas City and after our upgrade 2 weeks ago, my speeds are horrendous.

I'm on 20/1 and get 6/1 during peak times ( even worse right after the upgrade, 0.5/1 with 300+ms pings )

100mbit/s is a pipe dream for Time Warner in this area.

they will have to do node splits I am sure have you made sure something is not wrong on your end? Have you complained?

With every single speed tier getting a significant bump its even more important to have a docsis 3 modem/mta. They can even mail you one no charge. Until you get one the problems will more than likely continue. 100meg isn't really a pipe dream IMO with D3.

nephipower

join:2012-02-20
San Antonio, TX

1 recommendation

reply to antdude

Like Motorola870 said you are much less likely to have problem with DOCSIS 3.0 because with 2.0 you are only relying on one single channel. So if that channel gets congested then you get speed slow downs.

However with DOCSIS 3.0 and TWC you are going to have at least 4 downstream channels so if one is more congested they can utilize other channels that are not as congested. So all 4 together they are able to get constant and consistent speeds. You can still have speed problems but it is a lot less likely.

That is why you can see HUGE changes in performance going from a DOCSIS 2.0 modem to a 3.0 one. If you are already in a good service area for 2.0 then you won't really see any real difference. In some cases you might see performance decrease because Powerboost only works with 2.0.



antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:4
Reviews:
·Time Warner Cable

2 edits

said by nephipower:

Like Motorola870 said you are much less likely to have problem with DOCSIS 3.0 because with 2.0 you are only relying on one single channel. So if that channel gets congested then you get speed slow downs.

However with DOCSIS 3.0 and TWC you are going to have at least 4 downstream channels so if one is more congested they can utilize other channels that are not as congested. So all 4 together they are able to get constant and consistent speeds. You can still have speed problems but it is a lot less likely.

That is why you can see HUGE changes in performance going from a DOCSIS 2.0 modem to a 3.0 one. If you are already in a good service area for 2.0 then you won't really see any real difference. In some cases you might see performance decrease because Powerboost only works with 2.0.

Can you define good service area? Is that uptime? If so, then yes, it is fine. To me, yeah it works well during non-peak hours like right now at 9 AM PST: 1.7-2.0 mB/sec from Steam. During peak hours, I noticed download speeds can go down to about 200 kB/sec.

Does TWC have DOCSIS3 modems for those with digital phone service? I think my parents still use a DOCSIS2 cable modem (Arris TM502G) from its summer's installation.


DataRiker
Premium
join:2002-05-19
00000

Yes I have phone service too.

They will not send out a new modem unless something is wrong with this one.

I might try the direct forum and see what they say.



swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:5
Reviews:
·Time Warner Cable
·VoicePulse
·Sprint Mobile Br..
·RapidVPS

1 recommendation

said by DataRiker:

Yes I have phone service too.

They will not send out a new modem unless something is wrong with this one.

Cant you stop by a local office?
--
Usenet Block Accounts | Unlimited Accounts

thorin

join:2007-11-08
Liberty, MO
Reviews:
·Time Warner Cable
reply to antdude

said by antdude:

said by nephipower:

Like Motorola870 said you are much less likely to have problem with DOCSIS 3.0 because with 2.0 you are only relying on one single channel. So if that channel gets congested then you get speed slow downs.

However with DOCSIS 3.0 and TWC you are going to have at least 4 downstream channels so if one is more congested they can utilize other channels that are not as congested. So all 4 together they are able to get constant and consistent speeds. You can still have speed problems but it is a lot less likely.

That is why you can see HUGE changes in performance going from a DOCSIS 2.0 modem to a 3.0 one. If you are already in a good service area for 2.0 then you won't really see any real difference. In some cases you might see performance decrease because Powerboost only works with 2.0.

Can you define good service area? Is that uptime? If so, then yes, it is fine. To me, yeah it works well during non-peak hours like right now at 9 AM PST: 1.8-2 mB/sec from Steam. During peak hours, I noticed download speeds can go down to about 200 kB/sec.

Does TWC have DOCSIS3 modems for those with digital phone service? I think my parents still use a DOCSIS2 cable modem (Arris TM502G) from its summer's installation.

Here at least they have two different D3 phone modems. Arris tg862/852 and a Ubee model.


antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:4
Reviews:
·Time Warner Cable

Here at least they have two different D3 phone modems. Arris tg862/852 and a Ubee model.

I wonder why TWC installer guy didn't give them a DOCSIS3 cable modem! That means, they have to replace the modem just for it. Argh! IIRC, faster speed packages would require it too.


bluepoint

join:2001-03-24

1 recommendation

TWC didn't mind going back and forth, they have plenty of $ to waste.


nephipower

join:2012-02-20
San Antonio, TX
reply to DataRiker

said by DataRiker:

Yes I have phone service too.

They will not send out a new modem unless something is wrong with this one.

I might try the direct forum and see what they say.

Seriously man how is not having slow internet not something that is wrong with your service. Like other have mentioned go to your local service station and get your modem swapped out for a DOCSIS 3.0 modem.

Or you can go buy your own modem and avoid the rental fee. So seriously you need to go do that before complaining more about your internet not working. Lots of people have problems with old modems.


DataRiker
Premium
join:2002-05-19
00000

4 edits

I have already requested a new modem on the phone and was told this modem is correct for my service.

If a DOCSIS3 modem is required for their service they should have given me one.

As for driving to get another, standing in line, and explaining to some unhappy employee why i need a new modem ( and probably get the same model anyway), that does sound tempting.



pspcrazy
Anime Freak

join:2008-02-06
San Diego, CA
reply to motorola870

Freaking awesome news. Now I wish they could do this over the next 2-3 months vs over the next 2 years like the last upgrade they did to docsis 3.0.
--
My Anime Site - AnimeCrazy.net


Fleeced

join:2012-10-06
kudos:2
reply to motorola870

This one may be faster as the Docsis 3 upgrade involved changing a lot of equipment and programming in their headends, this should be changing some setting numbers and making sure their infrastructure can handle it (Which they claim it can).


Nemrosim

join:2012-05-10
reply to motorola870

Any update on the RGV?



motorola870

join:2008-12-07
Arlington, TX
kudos:3

1 edit
reply to Fleeced

said by Fleeced:

This one may be faster as the Docsis 3 upgrade involved changing a lot of equipment and programming in their headends, this should be changing some setting numbers and making sure their infrastructure can handle it (Which they claim it can).

same issue as with the original DOCSIS 3.0 rollout got to make room for the 4 new QAMs dedicated to HSI per node. So they have to reclaim analogs and reshuffle the QAMs around to do it. Also the CMTS cards might need to be swapped for denser cards I believe Cisco makes one that has 72 Downstreams per card and ARRIS makes one with 32 Downstreams per card along with a 24 upstream card as well from ARRIS.

»www.arrisi.com/products/product.asp?id=73

»www.arrisi.com/products/product.asp?id=72

»www.cisco.com/en/US/prod/collate···540.html

»www.motorola.com/staticfiles/Vid···S-EN.pdf

My node is already running 6 downstreams bonded and 4 upstreams bonded we are just waiting on the last two downstreams to be added to have 8x4.

PrymeMover

join:2000-11-22
Olathe, KS
Reviews:
·Comcast
·AT&T U-Verse

1 edit
reply to motorola870

Appears to be live - my 50/5 is now testing at 113/5.6. Peakview seems to struggle at that speed, and I had better results using the high bandwidth test ran by Verizon.

Actual performance seems to match, around 115-118mbit.

One speed test from speedtest.net using a Chicago source (the KC area hosts are all crap):



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:23
Reviews:
·Verizon Online DSL
·Frontier Communi..

said by PrymeMover:

Appears to be live - my 50/5 is now testing at 113/5.6. Peakview seems to struggle at that speed, and I had better results using the high bandwidth test ran by Verizon.

Actual performance seems to match, around 115-118mbit.

One speed test from speedtest.net using a Chicago source (the KC area hosts are all crap):


Nice. Let's see how long it will be until the upload is less anemic in comparison to the download

TWCdude

join:2006-04-28
San Antonio, TX
kudos:23
reply to motorola870

Here in San Antonio the 4 channels are allocated but not lit up yet. I have a channel scanner that I used for my HD homerun Prime and it picked this up 597,591,585,579 for the 4 live channels looks like 573,567,561,555 are going to be the new ones.

Sorry no upstream channels as the lowest it scans is 57mhz and the upstream channels are in the 20 to 30 mhz range

SCANNING: 603000000 (us-irc:87, us-cable:87)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x16F9
PROGRAM 1129: 0 (encrypted)
PROGRAM 1145: 0 (encrypted)
PROGRAM 1174: 0 (encrypted)
PROGRAM 62351: 0 (control)
SCANNING: 597000000 (us-irc:86, us-cable:86)
LOCK: qam256 (ss=100 snq=100 seq=100)
SCANNING: 591000000 (us-irc:85, us-cable:85)
LOCK: qam256 (ss=100 snq=100 seq=100)
SCANNING: 585000000 (us-irc:84, us-cable:84)
LOCK: qam256 (ss=100 snq=100 seq=100)
SCANNING: 579000000 (us-irc:83, us-cable:83)
LOCK: qam256 (ss=100 snq=100 seq=100)
SCANNING: 573000000 (us-irc:82, us-cable:82)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x09CF
SCANNING: 567000000 (us-irc:81, us-cable:81)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x09CD
SCANNING: 561000000 (us-irc:80, us-cable:80)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x09CB
SCANNING: 555000000 (us-irc:79, us-cable:79)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x09C9
SCANNING: 549000000 (us-irc:78, us-cable:78)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x0EB4
PROGRAM 180: 0 (encrypted)
PROGRAM 181: 0 (encrypted)
PROGRAM 310: 0 (encrypted)
PROGRAM 350: 0 (encrypted)
PROGRAM 1900: 0 (encrypted)
PROGRAM 4000: 0 (encrypted)



Nick21

join:2010-02-03
New York, NY
reply to motorola870

100/25 sounds great, any rumors/insight on Manhattan? My hub is still at 6/4 bonding.



motorola870

join:2008-12-07
Arlington, TX
kudos:3
reply to TWCdude

said by TWCdude:

Here in San Antonio the 4 channels are allocated but not lit up yet. I have a channel scanner that I used for my HD homerun Prime and it picked this up 597,591,585,579 for the 4 live channels looks like 573,567,561,555 are going to be the new ones.

Sorry no upstream channels as the lowest it scans is 57mhz and the upstream channels are in the 20 to 30 mhz range

SCANNING: 603000000 (us-irc:87, us-cable:87)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x16F9
PROGRAM 1129: 0 (encrypted)
PROGRAM 1145: 0 (encrypted)
PROGRAM 1174: 0 (encrypted)
PROGRAM 62351: 0 (control)
SCANNING: 597000000 (us-irc:86, us-cable:86)
LOCK: qam256 (ss=100 snq=100 seq=100)
SCANNING: 591000000 (us-irc:85, us-cable:85)
LOCK: qam256 (ss=100 snq=100 seq=100)
SCANNING: 585000000 (us-irc:84, us-cable:84)
LOCK: qam256 (ss=100 snq=100 seq=100)
SCANNING: 579000000 (us-irc:83, us-cable:83)
LOCK: qam256 (ss=100 snq=100 seq=100)
SCANNING: 573000000 (us-irc:82, us-cable:82)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x09CF
SCANNING: 567000000 (us-irc:81, us-cable:81)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x09CD
SCANNING: 561000000 (us-irc:80, us-cable:80)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x09CB
SCANNING: 555000000 (us-irc:79, us-cable:79)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x09C9
SCANNING: 549000000 (us-irc:78, us-cable:78)
LOCK: qam256 (ss=100 snq=100 seq=100)
TSID: 0x0EB4
PROGRAM 180: 0 (encrypted)
PROGRAM 181: 0 (encrypted)
PROGRAM 310: 0 (encrypted)
PROGRAM 350: 0 (encrypted)
PROGRAM 1900: 0 (encrypted)
PROGRAM 4000: 0 (encrypted)

TWCdude

549MHz
555MHz
561MHz
567MHz

in San Antonio are used for VOD sorry but they are going to have to reorganize to get 8 channels in.

Plans are to move everything off of 71 to 76 on the analogs in San Antonio to make room.

Bravo from Standard Cable Channel 76 to Standard Cable Channel 23
CNBC from Standard Cable Channel 37 to Standard Cable Channel 73 (Digital Set-Top Box or Digital Adaptor Required)
C-SPAN from Standard Cable Channel 23 to Standard Cable Channel 76 (Digital Set-Top Box or Digital Adaptor Required)
FX from Standard Cable Channel 73 to Standard Cable Channel 37
History from Standard Cable Channel 74 to Standard Cable Channel 66
LMN from Standard Cable Channel 66 to Standard Cable Channel 74 (Digital Set-Top Box or Digital Adaptor Required)
OWN from Standard Cable Channel 44 to Standard Cable Channel 71 (Digital Set-Top Box or Digital Adaptor Required)
Syfy from Standard Cable Channel 72 to Standard Cable Channel 65
TCM from Standard Cable Channel 71 to Standard Cable Channel 44

these below are off of silicondust lineup for 78201 zip code in San Antonio so yes those four channels you mentoned are for VOD.
qam256 79-17779 UNKNOWN
qam256 79-17846 UNKNOWN
qam256 79-17861 UNKNOWN
qam256 79-17862 UNKNOWN
qam256 79-17881 UNKNOWN
qam256 79-17883 UNKNOWN
qam256 79-17887 UNKNOWN
qam256 79-17894 UNKNOWN
qam256 79-17905 UNKNOWN
qam256 79-17909 UNKNOWN
qam256 79-17911 UNKNOWN
qam256 79-17913 UNKNOWN
qam256 79-17920 UNKNOWN
qam256 80-17794 UNKNOWN
qam256 80-17797 UNKNOWN
qam256 80-17882 UNKNOWN
qam256 80-17907 UNKNOWN
qam256 80-17915 UNKNOWN

mind21_98

join:2006-05-13
San Diego, CA
reply to motorola870

Still 4 channels down and 1 up here. Then again, it took SD a very long time to get channel bonding/Ultimate in the first place, so I expect TWC to go to 8/4 long after the other major markets.