Haven't been able to get a connection speed of over 1 mbps for a few days now. Got in touch with Tech support last night and they said there was a outage in my area but no repair time. I figure no problem, I'll give it a day and not worry about it. Tonight I was told there was no outage in my area but my connection was even slower. Was walked through a few trouble shooting things (that I had already done on my own) and no luck. They restarted the modem and I tried again but still no luck. Called again and this time I'm told there is an outage in my area. Asked if there is a estimated repair time and I just get "nope". I was told I was lucky to have any connection at all. Over all it was a disappointing conversation. He said the outage just happened. Told him its been this slow for a couple of days. Still, no results, not even pretending to care. Don't know what to do but I don't want to live with dial-up speeds for as much as I'm paying. Any ideas?