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VA Cox User

reply to JeffinNOLA

Re: [VA] E-mail POP access down?

Just spoke with Cox technical service a few minutes ago. Explanation was that they are having to change out a failing server. The outage was said to be national. They expect to be back on line at 9am.


Thanks for info about est time of repair. No Cox email in Oklahoma City since yesterday afternoon.


Portsmouth, VA
I hope it is really fixed by 9am but they have it up saying it will be this evening...

"Cox customers are continuing to experience an outage with their Cox residential email service this morning. Cox Business services are not affected. Restoring service remains our top priority and Cox technicians are making progress in this effort. Unfortunately, we estimate at this time service may not be restored until this evening. We sincerely apologize for the inconvenience this has caused. We will continue to provide regular updates throughout the day."