Cox → Re: [OK] COX Tulsa Email Outage

Did you read the thread? People in FL, NE, OK, AR and LA are reporting problems as well as VA.

After 1+ hr on hold, I talked to a rep who had no clue as to when it would be fixed. I find it incredible that an ISP that touts itself as a first class operation has no credible backup and recovery procedure for situations like this. I have noticed a gradual decline in COX service over the last 2-3 years and it appears that the trend is accelerating. Fortunately, I have alternatives and this increases the liklihood that I will begin to pursue them.

Add Arizona to your list. I'm in Phoenix and haven't been able to retrieve email with my client OR Web Access since 6:00am (mst) this morning.

Yep, missed that one.

email still working for me here in phx

Mine JUST came back at 9:05am (mst). My email client logs showed it couldn't connect for 3 hours.

Arizona (west coast) markets are not impacted. For those of you that remember the older server names it's only east and central that are affected.

Perhaps unrelated, but I was still not able to connect with my client or Webmail for 3 hours. But, now all is well.

Outgoing to smtp.west.cox.net has been intermittent and sluggish.

Incoming from spop.west.cox.net has been sluggish since at least 6AM.

Just to be sure, in Phoenix is our incoming server still "pop.west.cox.net?"

Server names changed a while back. They're now pop.cox.net and smtp.cox.net.

Geez. Now that I'm recievein mail, when I try to send mail my client is telling me that smtp:cox.net is offline. Just can't win today.