And the reply:
we remove posts that are purposefully disruptive and those that contain inappropriate language. Please feel free to refer to our guidelines for more details
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legal.hughesnet.com/CommunityG...
As far as our call center support goes all of our support agents have been extensively trained to support all HughesNet products and services. Like many other companies, we utilize a combination of support centers in different locations within and outside the United States to support our customers. We are constantly evaluating and seeking to improve the support experience regardless of how, where, or by whom your inquiry is received. We take your feedback seriously so if you have concerns with a specific agent please post your case so that I may review the notes, take your feedback into consideration and make some decisions about coaching or possible process improvements. We're also continuing to invest in providing customers self-service capabilities to process many routine transactions online and through our automated telephone system. Thank you, Sara
Unrelated but a real Pearl of a post:
when i called monday I got a guy who said his name was James from brownsvill texas so i asked him if he liked the great snow skiing there he said yes, and im sure his real name was not james
That one should be carved in a stone monument for sure.