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poonjahb
Premium
join:2005-06-01
East Moline, IL

IL - Horrible speed on 50/5 cable in East Moline, IL

I've got the Ultra50 package and am currently seeing speeds of 1-1.3 down and 1.5-1.8 up from several speed test sites. Power cycled modem and wireless router and tested from gigabit LAN connected PC to make sure it wasn't wireless interference. Does Mediacom have something down in the Quad City area?


hdtv00

join:2003-06-13
Silvis, IL

Yea I'm in Silvis and I also can't get higher than 1M down , I can't even freaking download 20M app from the google play store at this point...



Sengg

@mchsi.com

In Bettendorf - scraping along at 2 down, .2 up.

Fix it...



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116
reply to poonjahb

I am currently not seeing any issues in the area. Are you currently having any service issues?


Travisimo1

join:2004-09-19
Moline, IL
reply to poonjahb

I just switched from 20/2 to 50/5 a few days ago and I was cruising along at nearly 50 down for the first couple of days. However, yesterday and today my speeds have dropped below what I was getting with 20/2.

I am in Moline (which is very near East Moline/Silvis) and right now (2pm) i'm only getting about 10 down on several speed tests (different servers too). While better than these fellas near me, it's still a far cry from what I was getting a couple of days ago when I first switched to 50/5.

I hope it's just something going on in the area. I do not believe my node has been congested because I was consistently getting 20/2 when I was on that plan for the last year or so.


caddyj

join:2011-01-24
Silvis, IL
reply to hdtv00

Something is going on in the Quad City Area. I'm in Silvis as well. Doing better than 1 down but it is going up and down on speedtest.net so I can't get a consistent reading. Surfing speed is definitely slow.


hdtv00

join:2003-06-13
Silvis, IL
reply to poonjahb

Yep they got better very late last night for a little bit but are now back to max 10M down, if that.


brandon835

join:2011-02-27
reply to poonjahb

I live in Moline and have also been having trouble since yesterday. I have 12/1 service and I usually get the full 12 Mbps if not a little faster, even during peak hours. But right now I am only getting between 3 and 4 megabits down (upload is still at normal speed).



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116
reply to poonjahb

Anyone that is having issues, send me an IM with your account or phone number. I am getting information to send to Area Management to track this issue. Thank You.



Boss302_1970

join:2009-12-11
reply to poonjahb

»www.speedtest.net/result/2377113399.png
Burlington IA less then 1mbps down and up on ultra 50 ;-(



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116
reply to poonjahb

Network Operations has confirmed there is an issue in IA and IL. We are investigating this issue now.


bandeng71

join:2009-12-28
Moline, IL

Thanks Chad.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116

You are welcome!



Bierboy

join:2008-08-07
East Moline, IL

Yes, thanks Chad for checking up and letting us know...



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116

You are very welcome!


hdtv00

join:2003-06-13
Silvis, IL
reply to poonjahb

Yep it's right back down to 2M down max now like last few days.


Travisimo1

join:2004-09-19
Moline, IL
reply to poonjahb

It's the Mediacompocalypse!!! LOL, I'm sure they'll get it worked out.



Boss302_1970

join:2009-12-11
reply to poonjahb


ULTRA 50 Burlington Ia, all was well till we hit peak hours.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116

There is an issue in IA that we are looking into now.



Bierboy

join:2008-08-07
East Moline, IL

It's all well and good that you're looking into it....AGAIN...but what's to prevent this from happening every late aft or evening when loads get heavier? We shouldn't have to complain every night it happens...



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116

It's the same issue that you were having last night. Techs are onsite now working on it. As soon as I have any further information, I will post it here.



Boss302_1970

join:2009-12-11
reply to poonjahb

mine is much better right now



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116

Good to hear!



Boss302_1970

join:2009-12-11
reply to poonjahb

»www.speedtest.net/result/2389599339.png OUCH!!



Boss302_1970

join:2009-12-11

ran an other test this am after it dropped last night. this time at 5:45 am non peak hours and am getting the same results. about 1/10th of the 50/5 im paying for. outstanding. i thought they fixed this earlier in the week. guess not



Boss302_1970

join:2009-12-11

1 edit

»www.speedtest.net/result/2390489676.png
intro is faster then this, Ultra 50???
Guess I'm outta line to expect to get 50/5 rather then the intro tier for my $110/mo. this month so far i have got more the $29.95 intro tier speeds rather then ultra 50 speeds



Bierboy

join:2008-08-07
East Moline, IL
Reviews:
·Mediacom
reply to Boss302_1970

I'm at work and can't test until I get home, but this is getting REAL old, REAL fast. It's getting very tiring to hear the same old line "We are aware of the issues in the area and our techs are working to get the service restored and working properly...."

We all should be getting credits on our bills for not getting the advertised speeds we're paying for....