My DVR box threw one of its disconnecting fits again, as it's prone to doing every 3-10 days, and the new Residential Gateway that we were issued hasn't helped matters any. We usually force a reboot by holding the power button for 5 seconds any time this happens, as it is prone to just sitting there and doing nothing whenever it loses its connection. This time, we were greeted by this screen after it finished booting:
I don't suppose the disconnection issues had anything to do with the original installer keeping the coaxial wiring from our previous Charter installation, rather than running Cat5e everywhere? If we need a new DVR, would that be requested by mail, like the RG was, or would that require a service call, and thus possibly include rewiring?