Wireless / Mobile > Millenicom > 598 Not Connecting -- UPDATE

598 Not Connecting -- UPDATE

I was advised not ALL of the user names start with "celestial" , so that's not etched in stone. Though all the devices I have ever activated do use that name
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Speed seems pretty slow, compared to the 3g I am getting with AT&T Mifi -- which is what this Mill subscription is replacing!

Ping = 1197ms
Down = 11Mbps
Up = .07Mbps
Latency = 1197ms

Looks like -78dBm on the signal strength

Is this in line with what I should expect? Weather affecting?

Just checking that all is correct.

Something going on there 1197 ping with a -78 signal . Something not right . Looks like tower issues
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»www.maximumsignal.net/

Gord, Gord, Gord -- My Other HERO!!!

Tower issues. Hmmm. Okay, maybe I'll just give this some time to see if weather or time changes things with a Sprint tower.

Grazie -- again!!

Test late tonight if you can , when there is less likely to be a lot of tower traffic. Will give a better idea of what is going on .
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»www.maximumsignal.net/

Only slightly better results on the test. You know, even though it says 3G and I click on that under Network when connecting, it still says 1xRTT. I have not been able to find anywhere it says EVDO. This sure acts like dial-up!!

Thoughts? Settings anywhere to tweak?

Concerned again. Wow.

Re: 598 Not Connecting -- UPDATE - Speed Updates

No ideas here , You lost me at Apple .

reply to mendinfences
Gord, even though there are many, many, many peeps using the 598 on 3G, sprint (at some point earlier) indicated that the 598 is not a 3G device in this area. No one believed them, including the support person who said it was just WEIRD. Jim said, basically, that was ridiculous. I've dropped Jim a note, hoping he has a tweak or some idea that flips this.

I have read about Watcher and wonder if that offers options for controlling the device that I just don't see on any of the Smartview screens.

I'm not sure Mac/Apple has anything to do with this but ... Who knows?!!

Sigh.

Sorry if I've missed this, but have you locked the device in EVDO only mode? Can't remember if that is an option on Smartview, you may have to get watcher to do that. That ping seems way to high for 3G, it appears you are still on 1X.

I agree that I am clearly still on 1x not 3G. Says it is but also indicates 1x.

Just FYI, I did plug into a PC laptop and getting to any speed test web pages was so slow, I didn't even pursue it.

I'll go download Watcher to try to put into EVDO. Anything I should know about that before I do it? Uninstall SView or no conflict?

Thanks.

I never had conflicts when I used both, but M-com support told me to only run one, can someone clarify that?

They can both be installed. You just run one or the other.
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reply to mendinfences
These are the same results you had with the 600 . This leads me to believe network issues . At this point I would investigate Verizon . Take a drive with your modem again and try to connect to a different tower . They cannot exclude a particular device as long is it operates on the sprint network, so whoever fed you that info was full of it . Jim is the sprint expert . I would wait for his input.
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»www.maximumsignal.net/

reply to m12345s
I've downloaded and installed the latest Watcher. Did not have SView running. Launched Watcher. No area found to put into EV mode only. There IS an icon on the front panel but it will NOT let me click on it. There is NO Tools bar option to place into EV mode.

Jim got in touch with me. Had me download onto the PC laptop, configure the stick and put into EV only. Then, launched on the Mac.

Not getting great speeds but definitely better.

Don't think this is gonna work with the idea of downloading movies and I'm a little nervous about making it a wifi but gotta try that next so husband can get on, too.

reply to mendinfences

Re: 598 Not Connecting -- UPDATE