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Skero

join:2011-09-23

[HSI] Modem has amber lights on DS and Online

Is this normal? I've always wondered why it isn't green.

It has always been amber since I got it (they replaced my old motorola modem awhile back)

Also, where should I go since Charter Direct is no longer here? I've been having issues with my connection lately (like always, never had a full year with no issues or even a month)



compuguybna

join:2009-06-17
Nashville, TN

It would help if you told us what kind/model of modem you have first.....


Skero

join:2011-09-23

Oh I forgot, it's a Cisco DPC3010



DaSneaky1D
what's up
Premium,MVM
join:2001-03-29
The Lou

It means that your downstream channel is bonded.

If you need assistance, you'll have to call into the cust assist line.


Skero

join:2011-09-23

Is this a good thing or no?



dks7

join:2004-05-31
Omak, WA

Bonding is a damn fine thing, it means more frequency, or bandwidth within the node. My service went from sporadic speeds for a year or so without bonding, to a rock solid unwavering 30mbit/sec when bonding finally hit.



compuguybna

join:2009-06-17
Nashville, TN
reply to Skero

Channel bonding is a definate plus! My D3 modem now flies on the 30/4 plan with 4 channels bonded.



cork1958
Cork
Premium
join:2000-02-26
reply to Skero

said by Skero:

Is this a good thing or no?

Will be even better when Charter actually graduates to 8 channel bonding!!

They don't have that any where yet, do they?

Some day they might even have upload channel bonding!
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compuguybna

join:2009-06-17
Nashville, TN
reply to Skero

the new CISCO modems are 8 channel ready. Just the service is only providing 4 now (which seems plenty fast as it is).



cork1958
Cork
Premium
join:2000-02-26

Yeah,
I knew 8 channel modems were out. Was wondering if Charter actually had any areas that used it yet? Should've known better than that!
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cablegeek01

join:2003-05-13
USA
kudos:1
reply to Skero

They no longer follow any hard standard for color=bonded. My DPC3008 shows green on both the US and the DS, even though the DS is bonded, and the US is not. You really need to log into »192.168.100.1 and look at the status to see if it's bonded.



cork1958
Cork
Premium
join:2000-02-26

I had thought about that as all my lights are green on my Zoom modem also, but we weren't talking about a Zoom, so I didn't want to put my foot to far in my mouth!!
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whoaru99

join:2003-12-17
reply to cablegeek01

Sure, I think though the point is more about when there is one different color people tend to think there is something wrong, particularly if all others are green.

That could be a reason why some have apparently gone away (or never used) a different color for bonded. Tired of answering a bunch of "This light a different color, what's wrong?" questions.