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NormanS
I gave her time to steal my mind away
MVM
join:2001-02-14
San Jose, CA
TP-Link TD-8616
Asus RT-AC66U B1
Netgear FR114P

NormanS to eggonlea

MVM

to eggonlea

Re: Poor down/up rate...

I have a friend who tried the AT&T 6.0Mbs service (their legacy ADSL), and showed a very low SNR (below 6.0 dB) on a line with excellent attenuation. In her case it turned out to be premises wiring; she cleaned it up, and got appropriate SNR and the full 6016/768 modem rates for Elite.

I support a relative with Fusion whose line gets ~5800/500 sync with SNR=6.0 dB, attenuation 51.5 dB, so your connection should be better. If you can test at the NID, you would know if it is the premises wiring, or in the plant, most likely between the NID and the SAI (Serving Area Interface), aka, "cross connect". I have seen DSL trouble (accompanied by voice line trouble) fixed by repairs to the F2 span between the NID and SAI.
eggonlea
join:2012-12-16
Cupertino, CA

eggonlea

Member

Thanks for sharing the experience! Sonic technician will come to take a look on Tuesday. Hope he can figure out the root cause.