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Travisimo1

join:2004-09-19
Moline, IL

reply to surge5060

Re: Moline 50 down and 5 up BAD speeds?

WOW - I take back my previous statement that everything is back to normal. I was back up to 50 mbps down earlier when I posted, but now it's the worst I've seen since the troubles began a few days ago.

LESS than 1 mbps and something is drastically wrong!

Chad, any updates on what is going on?

brandon835

join:2011-02-27

reply to RageFrost75
My speeds where normal this morning, but this evening my internet is the worse it has ever been. I'm currently getting less than a megabit per second. Even 240p youtube videos cant play without buffering...


demarlie

join:2010-12-11
Le Claire, IA

reply to surge5060
I just called in to see what was going on. They said they had the issue fixed as of 635 this morning. I told them it must have broke again at about 5pm. They said they will be looking into it.


bandeng71

join:2009-12-28
Moline, IL



Worse than last night.



Bierboy

join:2008-08-07
East Moline, IL
Reviews:
·Mediacom

reply to brandon835
Wow...I take back my earlier comments too. It was fine this morning, but absolute garbage again tonight....worse than it was yesterday...



We should be getting compensated for not getting the speeds we pay for.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

We are looking into this issue tonight. It looks like it is the same issue as last night.


demarlie

join:2010-12-11
Le Claire, IA

reply to surge5060
Looks like its fixed for now...



bandeng71

join:2009-12-28
Moline, IL

Thanks again Chad.



Bierboy

join:2008-08-07
East Moline, IL

reply to surge5060
Looks back to normal....now let's see what happens tomorrow...


zippo

join:2002-02-16
Clinton, IA

reply to bandeng71
Back to normal, thanks Chad.



Boss302_1970

join:2009-12-11

reply to surge5060
me too 40+ down and over 5 up thanks Chad. hope it stays fixed this time



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

I am getting reports that the speed issue should be resolved. Let me know if you have any other issues.



Bierboy

join:2008-08-07
East Moline, IL

Is this the kind of issue that will continue to crop up?



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

It shouldn't, but I cannot say for sure that it will or it wont. The Field Technicians have assured us that the issue has been resolved.


hdtv00

join:2003-06-13
Silvis, IL

reply to surge5060
Back down to total crap speeds again. Let's blame the weather this time shall we...only week straight now of total worthless speed half or way way less than what my service is supposed to be.


Travisimo1

join:2004-09-19
Moline, IL

Still good here in Moline... 50/2 getting max.


hdtv00

join:2003-06-13
Silvis, IL

reply to surge5060
Thanks for the info , made me try something and it's working properly now.



Boss302_1970

join:2009-12-11

reply to surge5060
»www.speedtest.net/result/2389599339.png
ultra 50 again this is getting real old



Boss302_1970

join:2009-12-11

same at 5:45 this am. the 5.0 down and .4 up equate to about 1/10th of my provisioned rate



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

We are aware of the issues in the area and our techs are working to get the service restored and working properly.


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