said by Cosmok: said by JAC70: said by Wtf1:
Are the 75/2 customers going to get upgraded to 150/10? Has anyone successfully upgraded to the new ultimate without paying extra?
For now, at least, you have to call and request it, and it costs extra. I don't see them upgrading for free, ever.
I have been looking for an answer to this as well. There are several posts on this forum and on other forums where people claim to have gotten the upgrade to 150/10 without paying extra. Some of them seem to have gotten the upgrade without asking while others had to ask for it. Many other people have been told they will have to switch to the new Ultimate package for $122.99 if they want the faster speeds.
150/10 still isn't available in my area so I am stuck with the old Ultimate at 75/2.
I don't recall anyone here claiming they've received 150/10 without paying extra. Some people think they've received 150/10, but what they're really getting is the extra speedboost they've implemented for Ultimate users. If you want 150/10, you'll need to cough up the extra $22.99 a month once it's available in your area.