|reply to dmk08809 |
Re: [Rant] [LONG]Another Tale of Multiple Truck Rolls
If it's happening more at night (I know this is going to sound crazy) it could be LED street lights.
Actually, it's not the lights...but the lights could be the SOURCE of the ingress. This actual issue could be that an amplifier (or line extender) that is mounted to the same utility pole as a new LED streetlight COULD HAVE A LOOSE CASE. When the guys open the shielded case that hold the equipment to service it, they often close the case back up without tightening it closed tight enough (the bolts that hold the case shut). Then the case if effectively UNSHIELDED and is amplifying ingress (interference) into the system.
This happened in Seattle when the city changed the streetlights over, and took months for CONcast to figure out what was going on.
Also, cellular towers often make changes that create intermittent ingress that gets into the closed-circuit CATV network if it is not tight. So if you live close to a cell tower...might be that.
Lastly, I have heard that Docsis 3 modems are far more delicate and sensitive to ingress than Docsis 2. I found that although the speeds are slightly slower (depending on existing service level), I was able to provide MORE RELIABLE service to customers by putting a DOCSIS 2 modem on the account and downgrading the service.
I know that sounds like a stretch...I`m just telling you what works from my experiences. Good luck.