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Mac973

join:2009-05-18
West Orange, NJ
reply to Bob428

Re: Software Updates

said by Bob428 :

My 7332 does it too. Just started with the release of the new software. Does leaving it on help?

I never turn off my receivers as there really is no reason to, and I have never seen this problem people are complaining about.


byramr
Premium
join:2003-08-07
Woodbridge, VA

+1


knarf829

join:2007-06-02
kudos:1
reply to Mac973

said by Mac973:

said by Bob428 :

My 7332 does it too. Just started with the release of the new software. Does leaving it on help?

I never turn off my receivers as there really is no reason to, and I have never seen this problem people are complaining about.

Same here.

Teddeli

join:2006-12-06
Merrick, NY
reply to littlebird

I spoke to tech support yesterday. I was told it is a problem they are aware of because of the number of calls. She said the STB model makes no difference. It happens to most of them and even happens to her.

My STB was rebooted and reset but it happened again this morning. The only thing that did was to erase all my favorites.

It is an annoyance but I am not yet at the point where I will call and demand for some kind of satisfaction since it only happens when the STB is turned on in the morning. If anyone is interested I have a Motorola QP7216 with an external HD attached.



nycdave
Premium,MVM
join:1999-11-16
Melville, NY
kudos:16

1 recommendation

This issue should not happen tomorrow morning - Wednesday, 12/19. There was a back-office process fixed today.


dubenezic

join:2004-05-06
Jersey City, NJ

And if it does?


Teddeli

join:2006-12-06
Merrick, NY

It didn't.

My STB did not have the usual download screen when I turned on the TV this morning. Thanks to nycdave for the information


dubenezic

join:2004-05-06
Jersey City, NJ

Mine neither. Good.



miataman

join:2010-10-27
Chelmsford, MA
kudos:1
Reviews:
·Verizon FiOS
reply to nycdave

said by nycdave:

This issue should not happen tomorrow morning - Wednesday, 12/19.

All set VH06 New England.
--
"My hat, my cane, Jeeves".


kingdome74
Let's Go Orange
Premium
join:2002-03-27
Syracuse, NY
kudos:5
reply to littlebird

Yay, fixed up here.



kingdome74
Let's Go Orange
Premium
join:2002-03-27
Syracuse, NY
kudos:5
reply to littlebird

Yay, fixed up here. Now if only we could stop the constant interrupts to spam some VOD crap.
--
Moved to #3 and beat a testy Detroit. Next up Temple at noon Sat.


littlebird

join:2004-01-25
Carlisle, PA
reply to Teddeli

Mine didn't either



Webcobbler

@verizon.net
reply to nycdave

I am still running the old Platform Build : 25.38 from April, here in VHO7.

I hope it updates to 25.39 soon.



bohratom
Jersey Shore is back again.

join:2011-07-07
Red Bank NJ

1 edit

said by Webcobbler :

I am still running the old Platform Build : 25.38 from April, here in VHO7.

We will always be near the end for any updates since we are one of the largest VHO's...

dubenezic

join:2004-05-06
Jersey City, NJ

What's VHO?


kes601

join:2007-04-14
Virginia Beach, VA
kudos:2

said by dubenezic:

What's VHO?

»Verizon Online FiOS FAQ »What is a VHO?

dubenezic

join:2004-05-06
Jersey City, NJ

Thanks.



TrainBuff
The New Haven Railroad
Premium
join:2003-05-01
Buffalo, NY
kudos:4

1 edit
reply to nycdave

The problem on one box was fixed. Still getting the red screen on the other two boxes.
Edit.....No longer getting the red screen on the other boxes.