reply to saxpads
Re: Motorola VIP-1216 not working Sorry to say, but Uverse works just fine , it is the untrained techs, and the managers attempting to make their efficiency numbers look better.
The 1216 has been obsolete since the beginning of the year. No techs should be installing them. They have been notorious for going down shortly after install or reset.
I'm surprised we do not hear more about the obsolete 3800 2wire modem that is still being installed, at least Texas. These should have been circulated out of use 3 years ago when the 3801 came out.
If I were to have to reset my Charter modem everyday, like a lot of customers do with the 3800, I would find another provider.