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skuarecom

@rrd.com
reply to BearAZ

Re: [ARIZONA] Any other (former) Deru.com users?

I just received an invoice in my inbox today from billing at deru.net, dated Dec 17th, but saying they would bill my credit card one day prior to renewal of my hosting agreement, Nov 12th. I replied to the email, saying to cancel all services and refund any charges. As far as I can tell, nothing was charged to my card yet.

I have already grabbed a copy of everything on my site, and then deleted it. I signed up with another hoster and changed my DNS to point there.

The invoice lists their address as....

Deru Communications
ATTN: Accounts Receivable
7119 E Shea Blvd STE 109 # 539
Scottsdale, AZ 85254


skuarecom

@rrd.com
Follow-up: three hours after receiving the invoice (which I refused), I received a receipt for payment charged to my VISA. Checked the bank, and the charges are indeed pending. I replied again to billing at deru.net and got a trouble ticket assigned to my issue.