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TSI Liz1
Premium
join:2010-07-08
reply to newbi1

Re: Nightmare with TSI BUSINESS. - modem "shipped" 4 t

Hi,

I dont disagree looking over all the notes this is an on going issue with the modem delivery. It is all due to the modem being shipped to another address. The whole situtation is frustrating on your end for having no modem and for us being told misinformation from Bell and for this we apologize and are working on having this issue resolved.

Please know that will be on top of following up on this order going forward please feel free to email me directly at bizmgt@teksavvy.com and we can discuss any issues going forward and look at having your billing date adjusted.

Thanks,
Liz B.