said by newbi1:Instead of solely relying on Bell on various critical items, perhaps TSI can have their own stocks of modem in case of emergencies such as this? Especially with their "business" offerings, considering the connection is the same as residential, I would like to think we are paying more for "customer services" or the "speed" to resolve these sort of issues if they come up - we are paying TSI afterall, not Bell directly.
I'm pretty sure this is something that's being fought for at the CRTC? (at least last I heard many months ago).