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they call me Mr. Bill
North Las Vegas, NV

1 recommendation

reply to diddypc

Re: Wisp-Router and Paypal payments email

I went through this with them in October of 2010. The PayPal phone rep considered it a security risk and advised against doing it. The PayPal email response, that I forwarded to them, provided several methods to accomplish the verification without the screen-shot. I find it a little disturbing that they are continuing the screen-shot requests.

My order was delayed several days, because they never bothered to pick up the phone and let me know what was going on. We exchanged several emails, after I discovered there was a problem, and I told Beverly that she should be educating the sales-people instead of defending their behavior.

I had been ordering from them since their early days. I even met Beverly and Eje and spent time with them here in Vegas. Sadly, due to the way the issues with that order were handled, I have chosen other vendors for purchases since then.

I'm not saying that others should not buy from them, just that I'm not happy with some of their policies and practices.