Topic 'Time to Leave voip.ms?' in forum 'voip.ms users forum' - dslreports.com

Re: Time to Leave voip.ms?

Tue, 05 Feb 2013 08:54:43 EDT

BigBlarg posted :

said by IntelQC :

Every day my VOIP adapter device (Dlink, which I used with VOIP.MS for the past 18 months) needs to be rebooted. All of a sudden the device is not registered anymore (and the phone has no dial dial tone) and needs to be rebooted.

Sounds more like a defective ATA... Had similar problems with my Linksys PAP2T. Worked ok for a while and then it started doing weird stuff.

I replaced it with a OBi100 a few months ago and now everything works well again.

Re: Time to Leave voip.ms?

Thu, 31 Jan 2013 14:53:17 EDT

anon posted : Within the first week of paying for the SIP script from freephoneline it had a day long outage. Coupled with the fact that it had had outages all throughout December. On top of that, their support is at zero. They never acknowledged the outages on their forums. No apologies, not explanation, no phone support.

Re: Time to Leave voip.ms?

Tue, 29 Jan 2013 11:03:07 EDT

anon posted : I also have more and more problems with them.
Every day my VOIP adapter device (Dlink, which I used with VOIP.MS for the past 18 months) needs to be rebooted. All of a sudden the device is not registered anymore (and the phone has no dial dial tone) and needs to be rebooted.
A friend of mine (which has a Linksys VOIp adapter) is having similar issues.
I wait for my prepaid credit to go to zero and then I will switch to freephoneline.

Re: Time to Leave voip.ms?

Mon, 21 Jan 2013 20:32:44 EDT

JugglingRef posted : I've been with VoIP.ms quite some time now. I've had 1 problem in the past 6 months.

What is the issue they're having?

Re: Time to Leave voip.ms?

Fri, 21 Dec 2012 09:02:35 EDT

MichelR posted : MartinM from voip.ms has written a few posts in the VoIP Tech Chat forum and they're kind of a victim of their success, but they're working on addressing the issues. So I'm staying put. I don't use the phone much anyway, and worst-case scenario I can always use my prepaid cellphone as a backup. Of course, if I was running a business, I could be thinking differently.

Re: Time to Leave voip.ms?

Tue, 18 Dec 2012 18:20:12 EDT

anon posted : I'm not sure how this could happen within a TCP environment. Well, actually, I am sure I know how this could happen with TCP addressing. It is 100% a pbx issue and the PBX is hosted by voip.ms. Very different from POTS.

They used to be great a year ago, but they are starting to fall apart. I've done a lot of debugging on this including having 2 ISPs so I can move my traffic and the facts collected are starting to show that their servers are falling apart.

It isn't only 1 site, it is 5 other co-workers seeing the same thing. I have a big 'prepaid' balance with them and now I am trying to get it refunded.

Re: Time to Leave voip.ms?

Tue, 18 Dec 2012 16:41:42 EDT

Dee Bee posted : If I were you I wouldn't be too sure that Voip.ms is the problem in this case.

When I used to work for a manufacturer we once got calls for and could listen into conversations of the Volkswagen dealer down the street. We were using regular pots.

Time to Leave voip.ms?

Tue, 18 Dec 2012 12:09:45 EDT

anon posted : Over the past months, their reliability has gotten worse. While they respond to support cases quickly, about all support can say is to try another server.

It seems they never fix their connections issue. Today, I was starting to get cross connected calls.

I'm looking for a new vendor.