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dslx_nick
Premium,VIP
join:2011-12-24
Chatsworth, CA
kudos:30
reply to jchl89

Re: Uverse to DSLX

I can ask, but I'll be perfectly blunt here: I don't think it's going to do any good. You have to remember, we are reselling this particular DSL service from AT&T. At the current price they are charging us for that package, we CANNOT offer you $14.95, because we would literally be losing money every month (not just 'less profit', but actually in the red) under such an arrangement.

We just got through a two-week period of getting them to agree to offer 3.0 for this circuit when they were not before; the head of the orders department said she's never seen AT&T do that. I am skeptical that, so soon after pulling that minor miracle off, we'll now be able to convince them to slash the price on this package... but I will ask.

jchl89

join:2004-03-04
Rosemead, CA
Thank you very much. I knew DSLextreme was on top of their customer service, especially you dslx_nick. I really appreciate all your effort put in to this.

It seems now, just that AT&T has an "error" in their pricing negotiated with DSLx, then passed on to me. Hopefully you can work your magic with the sales dept and att in getting the correct pricing displayed.

Thanks


dslx_nick
Premium,VIP
join:2011-12-24
Chatsworth, CA
kudos:30
It's not really an error; $24.95 is a standard annual rate for many areas for 3.0 Mbps. But, will see.


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
reply to jchl89
said by jchl89:

It seems now, just that AT&T has an "error" in their pricing negotiated with DSLx, then passed on to me.

I don't know what price DSLX negotiated with AT&T for the 3.0 Mbps service; but I had 'at&t Yahoo! HSI Pro', AT&T's 3.0 Mbs service, for the longest time. First got it around 2005 as an upgrade from Express (1.5 Mbps) for $17.95. After a year it went up to $24.95. By the time I quit AT&T (April, 2011), the price had been raised to $33 a month, with another hike looming to $35 a month.

You may not think $24.95 is a fair price for 3.0 Mbps, but if DSLX can get it for you, that is better than I was able to get from AT&T after the price hike to $33.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum