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jackc2012

join:2012-11-24

want to buy a modem for bell fibe 15/10

Because the sagemcom modem keeps disconnecting and I don't watch bell TV... so any good suggestions?


RickStep
Premium
join:2002-11-25
Hamilton, ON
kudos:1

said by jackc2012:

Because the sagemcom modem keeps disconnecting and I don't watch bell TV... so any good suggestions?

The issue is this. The Sagemcom modem uses a VDSL protocol. There are almost no modems available in the marketplace for VDSL.

While the speed of your service is at the switch point between ADSL2+ & VDSL; an ADSL2+ modem may cause a speed hit.

If you are having connection issues I suggest that you post in Bell Canada Direct here:

»Bell Canada Direct

This is a direct link to Bell Canada support.

Only you and Bell Canada authorized staff can view this online conversation.

These people are really good.

Give them a chance.

Rick

kovy

join:2009-03-26
kudos:8
reply to jackc2012

What makes you think it's a modem issue ?


nightlite

join:2011-02-18
Brampton, ON

yeah...frequent disconnections could also indicate line issues. best to talk to the bell direct forum people here.