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jcondon8

join:2000-05-27
Fishkill, NY
Reviews:
·Optimum Online

Junk calls

A month ago I switched from Cablevision to Verizon FIOS. I ported my number. We now get a few calls a day most days from telemarketers.

We pretty much never got junk calls before. I can't remember if we had our number listed in the National Do Not call registry but added it today to be sure. But that will take weeks if not months to take any affect. I had two different accounts with Cablevision for 5 or 6 years and never really got that many junk calls.

We chose not to pay the $3 or so for an unlisted number. Is this why we are getting junk calls? Or did Verizon sell our number to their business partners?

Has anyone recently ported a number to FIOS and experienced the same?

I have already used 7 of the 10 spots in my blocked callers list.


MuDvAyNe
Premium
join:2002-03-02
Brooklyn, NY

Where do you go to block numbers?

edit : figured it out!
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Mets, Cowboys, Devils



wmcbrine
213 251 145 96

join:2002-12-30
Laurel, MD
kudos:1

reply to jcondon8
Verizon did, indeed, sell your number to their business partners.
--
09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0


jcondon8

join:2000-05-27
Fishkill, NY
Reviews:
·Optimum Online

said by wmcbrine:

Verizon did, indeed, sell your number to their business partners.

I did a Google search and found an older thread here about this. I called the toll free number and changed my preferences. What nonsense. I had to have my bill and go through a bunch of prompts. Takes 30 days.

JackBauer

join:2006-08-24
Schenectady, NY

That is really eff'ed up.

Disgusting of VZ to do.


brianiscool

join:2000-08-16
Tampa, FL
kudos:1

reply to jcondon8
Put yourself on the no call list.


jcondon8

join:2000-05-27
Fishkill, NY
Reviews:
·Optimum Online

Here is a link with the Verizon phone numbers to call to opt out of some of their marketing.

Link doesn't seem to work right in Chrome for me anyway. Works fine in IE9

»www22.verizon.com/about/privacy/···honelist


jcondon8

join:2000-05-27
Fishkill, NY
Reviews:
·Optimum Online

reply to brianiscool

said by brianiscool:

Put yourself on the no call list.

Did that yesterday. Not sure if I had done that in the past for this number or not.

The calls started with in days so I suspect it Verizon's business partners more then just random junk calls.

JoeSchmoe007
Premium
join:2003-01-19
Brooklyn, NY
Reviews:
·Optimum Online
·Callcentric
·Verizon FiOS

reply to jcondon8
Most likely spammers just got around to setting up their robo-dialers to cover your area. They ignore DNC list. They don't need to purchase your number from anybody.

I've experienced noticeable increase in junk calls recently too. I am with Anveo (switched to them from FIOS) and set up call flow so that only whitelisted numbers actually ring my phone, everyone else needs to press a button or else they are dropped to voicemail. Works like a charm - I know this because junk calls are still in my call records, each is 5-10 sec.


jcondon8

join:2000-05-27
Fishkill, NY
Reviews:
·Optimum Online

said by JoeSchmoe007:

Most likely spammers just got around to setting up their robo-dialers to cover your area. They ignore DNC list. They don't need to purchase your number from anybody.

Possible. Pretty strange how it just started days after switching. I actually answered one of the calls last night and they had my name as well. Yes I know databases exist with all this stuff in it. Just wasn't much of an issue till I switched over.

codydog

join:2001-11-29
Newport, RI

reply to jcondon8
Could be a coincidence, but I had a pickup in junk calls on the number I gave Verizon after switching over. To me, its the little stuff like this that forms a consumer's impression of a company.


McBane

join:2008-08-22
Plano, TX

reply to jcondon8
Another reason I've switched to Vonage and never looked back. Main reason was because they refuse to add Digital Voice to business FiOS accounts and their suckiness of international calling plans compared to Vonage even on the residential DV plans.

Verizon is a terrible company with a wonderful network. Unfortunately for most of us it's the only FTTP option and they know it so they get as many minimum wage type workers that they can pile on. I'm kind of surprised their customer support is not outsourced to India or somewhere like that yet, but what they have now is probably just as bad. Some of us stick around for the network, and a lot of others who are fed up wtih Verizon go right back to cable.

And they wonder why they are not meeting their "market penetration" in FiOS areas....


brianiscool

join:2000-08-16
Tampa, FL
kudos:1

reply to jcondon8
I love when collections calls me even though they have the wrong number.



battleop

join:2005-09-28
00000

reply to jcondon8
AT&T will sell your number when you establish a new number so I would bet Verizon does too.

Work installed a POTS line at my house so I could dial into equipment remotely and someone forgot to tell them to not share my number with "Partners". I started getting calls within 72 hours of establishing the new number. That number averages 4 to 5 calls a day by looking at the caller ID box.

I have another number in a data center that we use for checking caller ID (no hand set, just goes into a modem in a server) and that line gets at least 10 calls a day now.
--
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

reply to jcondon8

said by jcondon8:

Or did Verizon sell our number to their business partners?

They ALL do it.

Cablevision just did it to me.

ALSO:

Porting your number such as from Cablevision to Verizon [may] be enough to wipe your # from the Do Not Call list. That's because the FTC (it's the FTC not the FCC that does the DNC list) tells phone companies to cull the lists for terminated numbers. As far as CV is concerned, you terminated.

About 15 days after a port, check to see that your # is still on the list. Put it on again if need be (and in that case, telemarketers can call you for the first 30 days with the government's blessing!)


MiNdErAsR
Dark Lord of Sriracha

join:2000-11-25

reply to jcondon8
When I switched from Comcast to FIOS (for internet) and they upgraded my copper lines on my wall phone (already a Verizon line), I started receiving a ton of junk calls. Very annoying. And I've been on the do not call list for years.


Zifnab

join:2008-03-30
Pittsburgh, PA

reply to PX Eliezer

said by PX Eliezer:

Porting your number such as from Cablevision to Verizon [may] be enough to wipe your # from the Do Not Call list. That's because the FTC (it's the FTC not the FCC that does the DNC list) tells phone companies to cull the lists for terminated numbers. As far as CV is concerned, you terminated.

This is it exactly. When you port your number, you disconnect your number from one provider and reconnect it at another. There's no continuity between those two states. This is enough to trigger the removal of the number from the DNC list and you have to re-add it.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:8

No one is selling anything. You need to re-register with DNC.

Hob


tnsprin

join:2003-07-23
Bradenton, FL
kudos:1

There's alway a surge in such calls at this time of year. And unfortunately new phone installs are public record, that don't need to buy them. Something we should ask the GOV to change. DNC, which is also public or how ask could some group no not to call, is of course ignored by these callers.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

reply to hobgoblin

said by hobgoblin:

No one is selling anything.

I disagree, they ARE selling your info, at least in the case of Cablevision/Optimum.

I recently moved my business a couple of miles, and had to move my Optimum phone and internet service.

Soon after I started getting junk mail, and because of the exact way the address is listed on the mail, the info definitely came from Cablevision/Optimum.

Also, the phone # we have with them is a fax number that we NEVER make public, and Optimum says that they do not do directory listings....

....But soon after the move, I started getting pseudo-bills from some of those phony Yellow Pages companies (not the real telco YP or YellowBook) wanting me to pay money to list that number with them.

So Cablevision/Optimum [does] sell your info at least in the case of business accounts, and I am sure that Verizon does the same.

And in fact, I believe that CV also gave the info to Verizon, because I'm getting bombarded from them too, and that started before any announcement was made of our new location.

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