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LazMan
Premium
join:2003-03-26
canada
reply to mikefxu

Re: HP enterprise support

said by mikefxu:

said by LazMan:

Lesson to be learned here? Buy your power from a power company, and your server's from a server company...

PowerWare/Eaton, APC, or MGE are my first suggestions. I hate Mits, mostly for there support policies...

The HP unit in question appears to be a re-badged Eaton, for what its worth.

True - but if the OP'd called Eaton for support on an Eaton UPS, (hopefully) wouldn't have taken 7 transfers through 5 different people to get to who he actually needed to speak with...

That's more the aspect I was referring to, rather then the quality of the actual product (which will just be a re-badged 'something else' about 99.5% of the time)