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ShellMMG
join:2009-04-16
Grass Lake, MI

ShellMMG

Member

[DSL] MI - DSL Outage

One again we woke this morning to a red internet light on our modem. I called, a trouble ticket was issued, and told it could be as long as Friday before we see it fixed. The CS agent didn't know if it was a local issue.

If they're working to upgrade the service or replace the MUX that's fine, but work isn't supposed to begin until January.

Good thing I have a VZW jetpack or I'd be dead in the water. *sigh*
ShellMMG

ShellMMG

Member

UPDATE: DSL service was restored sometime after 11:00PM on Wednesday night.

It must've been a humdinger of a break at the MUX on Reithmiller and Mt. Hope; my husband said Frontier had several vehicles and lights at that box and were working on it at 8:30PM. I'm glad they were able to fix it before the rain/snow mess started today!