PiggieI Actually use WindstreamPremiumReviews:
Orange Springs, FL
yes, if you have an option, go ahead and switch. Not only have they always made me wait, it's gotten so many times worse now customer service is a joke. About two years ago they were so over sold in my area, Sin #1.
Then where I worked, a BUSINESS ACCOUNT, they provisioned us wrong. I could tell. I have worked IT. I never had over 1.5 M on a 3M account at work, every. I ran software that no matter what time of day I would never even pull a single spike over 1.5M. I then experimented with mulitstream downloads that will often over come over sold accounts. No luck. I could pull nothing but a download that was obviously capped at 1.5M.
I called over and over and over. Same routine. They would not advance my ticket no matter how many times I called because they were not opening tickets in my area for limited bandwidth because of known issues (they over sold).
I was beside myself. I know what I am seeing and they would not open a ticket.
Lucky I knew the local guy, and after I told the story, he looked into it, and within 24 hr I was fixed. I was provisioned wrong. dah...
So you think I have faith in them? no so much.
| Speedstream 4200 Modem - 3m/384 plan | W98-W2KSP4-XPSP2 - All AMD | Buffalo WHR G54S with Tomato 1.18 | 3 downstream switches feeding 6 total clients (no wireless) | Including the Data port on the side of my neck |