reply to jvmorris
Re: KAV vanishes? Locate the "former" version an re-install it......then try again to upgrade,,,,,,the kav "key" should still be in your registry....hopefully.
Best just try to google for kav 2012 an hope you can still locate a copy.
Joe, you may want to dig deeper into that free update to KAV offer.........an make sure its legit.