|reply to aaronwt |
Re: If he would have monitored his credit...
A company is still liable for tarnishing your credit wrongfully. If he kept good record, the burden falls upon Comcast to have properly credited his account. He isn't responsible for Comcast's negligence in marring his credit score, improperly applying credits, and failing to account for the equipment. Just because he didn't check his credit score regularly, doesn't mean he didn't take appropriate action.
From the sound of the story, he made multiple attempts to rectify the problem. Comcast failed time and time again. Simple.