"if they didn't consent or doesn't even have an outstanding order for you to ship and you still used their account to ship something else...then that's fraud.."
Ugh... I didn't say that as if I was going to actually do it or even think about doing it. The way that it's done it would not be that hard for someone to do this.
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.