ameniteThe Soylent - It's PeoplePremium
Hard copy FTW
When I cancelled Cablevision/Optimum Online many years ago they turned it all off right away, I figured I'm done. Then a month or two later I received a $60 bill in the mail for the modem since I hadn't returned it. As an early adopter I had purchased my own modem and self installed. Somehow fortunately I still had the receipt from the Wiz to prove it. It was the quickest customer service call ever when they heard that.
Get it in writing whenever possible.
Time is an abstract concept invented by carbon based life forms to monitor their constant decay.-Thunderclese