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smcnulty

join:2012-12-20
reply to Wtf1

Re: Rogers constant random disconnects

I had the same issue when I went to the new modem. i called in and tech support guy said this was common, all he had to do was "change the channel" on my modem from his end.. not sure what that meant, but I instantly started getting better speed (and I went from 2 - 3 dhangs per day, to about 1 or 2 per week. he told me that if it gets bad again, call in to have them change me to another channel on the modem. not the best solution, but keeps me going so far.