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GLIMMER
join:2004-01-17
Fisher, IL

GLIMMER to danawhitaker

Member

to danawhitaker

Re: Mediacom working to restore cable outages caused by storm

The whole state of il is out right now. Mediacom amazes me one problem can knock out so many people. Redundant mediacom is not. No one part should kill the whole.

Lazy Senior
join:2012-01-10
Cobden, IL

Lazy Senior

Member

said by GLIMMER:

The whole state of il is out right now.

Not True. S. IL is working fine.....

streatorguy
@mchsi.com

streatorguy

Anon

northern illinois had no issues last night
GLIMMER
join:2004-01-17
Fisher, IL

GLIMMER to Lazy Senior

Member

to Lazy Senior
well I was back up at 6:40am

went out at 8:42pm

I was told by tech support that is was out all over the state.. That was last night when I called in.

danawhitaker
Space...The Final Frontier
Premium Member
join:2002-03-02
Thorndale, ON

danawhitaker

Premium Member

To be fair, I've heard of tech support telling people that and then the person's issues will persist for a day or two and they'll come on here and Chad will say he sees no issues in the area. I don't condone them saying the outage is all of Illinois when it's not, but I imagine they were getting a ton of calls from people in various areas affected by this storm system and it might have just been easier to say that.

One thing I've run into around here is that if power is lost in a certain area nearby, I'm definitely without all service. Perhaps there was a power issue in/around your area that was the root cause of the problem? As of this morning, we still had people around here without power, some for almost 24 hours now. Schools were canceled for the second day in a row. This isn't just some piddly little snowstorm.
GLIMMER
join:2004-01-17
Fisher, IL

GLIMMER

Member

it is what it is. It could have been a power outage at the headend 15 miles away. Just checked amerens restoration trends and in fact mahomet did lose power last night. I just wish they could tell you that when you call in. Its bad enough to have to use Google Voice to call in since they block local calls when there is an outage. My GV number is an Indiana number.

Bierboy
join:2008-08-07
East Moline, IL

Bierboy to streatorguy

Member

to streatorguy
said by streatorguy :

northern illinois had no issues last night

Bullcrap....we had an Internet outage from yesterday until 10:30 this morning...