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NightOwl2

join:2012-03-19
reply to ifa

Re: [VoIP] Why is TWCNY&NJ charging me a modem fee?

TWC began charging an internet modem rental fee got NYC/NJ in March, 2012. A quick search of the TWC internet and voice/cable forums will bring up dozens of posts. Initially the hsi fee was $2.50 for new customers and grandfathered for existing customers. This fee was charged regardless if a combo voice and hsi modem was utilized. Fee was raised around October (per Stop the Cap! and various news outlets) to $3.95 and was expanded to include existing customers. I don't think "waiving the fee" is the correct term. There is a fee for hsi modem. There is no fee for phone modem.

There are lawsuits pending »www.timesunion.com/business/arti···pa2Zover the new fee: is an example.