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Edrick
I aspire to tell the story of a lifetime
Premium
join:2004-09-11
Woburn, MA

BizHub C280 Tray 3 Disabled

Any copier technicians on here? I have a BizHub C280 Copy machine with the additional tray 3 which the system disabled due to a paper jam. Now the official method is to call it in for service, but I don't have a service contract on it to reenable the tray.

Does anyone know how to do this?

PrntRhd
Premium
join:2004-11-03
Fairfield, CA

1 edit
The tray may or may not be disabled, check behind the open tray 3 to see if any paper is between the tray and the rear frame.
This is the 2500 sheet bottom tray?
The tray motor does try to move, does it?


Edrick
I aspire to tell the story of a lifetime
Premium
join:2004-09-11
Woburn, MA
The tray is actually disabled. It had a paperjam which was cleared but the machine kept saying I had to say ok and disable the tray and call for service. However it's been resolved so now the question is how to tell the machine that the tray can be enabled. It is the 2500 sheet