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garn91

join:2005-01-15
Ankeny, IA

reply to danawhitaker

Re: Mediacom working to restore cable outages caused by storm

said by danawhitaker:

I have to laugh, because earlier tonight on the radio I heard a Mediacom ad sort of mocking satellite customers who were experiencing outages because of heavy snow.

Nothing that a broom wouldn't take care of. Of course, one would needed to have power yesterday to determine if I had a satellite signal or not


Anonymous
Premium
join:2004-06-01
IA
kudos:1
Reviews:
·Mediacom

said by garn91:

said by danawhitaker:

I have to laugh, because earlier tonight on the radio I heard a Mediacom ad sort of mocking satellite customers who were experiencing outages because of heavy snow.

Nothing that a broom wouldn't take care of. Of course, one would needed to have power yesterday to determine if I had a satellite signal or not

That is if you can reach it. Anyway the worst thing I heard about DirecTV was some dude had their service, the dish was on the roof and it got messed up by a storm (shit happens). He called them and they told him he would need to wait till spring! The guy terminated his service and they dinged his credit for not paying ETF. Good thing he was a lawyer. He is now pretty much a Mediacom salesman any new neighbor that moves in he tries to talk out of getting DirecTV.
--
I speak for myself, not my employer.


danawhitaker
Space...The Final Frontier
Premium
join:2002-03-02
Urbandale, IA

reply to garn91

said by garn91:

said by danawhitaker:

I have to laugh, because earlier tonight on the radio I heard a Mediacom ad sort of mocking satellite customers who were experiencing outages because of heavy snow.

Nothing that a broom wouldn't take care of. Of course, one would needed to have power yesterday to determine if I had a satellite signal or not

Luckily my area escaped power problems. I had one flicker. I'd never be able to reach our satellite with a broom, if I had satellite. They have to mount them fairly high on the roofs around here.

I saw the same commercial I referenced earlier, on TV this time. I'm not sure I'd be willing to air that after the outages yesterday


Lazy Senior

join:2012-01-10
Cobden, IL
kudos:1

reply to Anonymous

said by Anonymous:

That is if you can reach it. Anyway the worst thing I heard about DirecTV was some dude had their service, the dish was on the roof and it got messed up by a storm (shit happens). He called them and they told him he would need to wait till spring!

That sounds like a urban myth from a Mediacom employee. As one who has had Mediacom TV, Directv and Dishnetwork over a 17 year period, I can assure you that the satellite companies have more TV channels at a lower cost, better HD picture and reliability that Mediacom and cable companies can only dream of.


danawhitaker
Space...The Final Frontier
Premium
join:2002-03-02
Urbandale, IA

said by Lazy Senior:

said by Anonymous:

That is if you can reach it. Anyway the worst thing I heard about DirecTV was some dude had their service, the dish was on the roof and it got messed up by a storm (shit happens). He called them and they told him he would need to wait till spring!

That sounds like a urban myth from a Mediacom employee. As one who has had Mediacom TV, Directv and Dishnetwork over a 17 year period, I can assure you that the satellite companies have more TV channels at a lower cost, better HD picture and reliability that Mediacom and cable companies can only dream of.

That explains why every time there's lightning at my cousin's house the satellite immediately loses signal (and I experienced this myself numerous times while babysitting their kids, this isn't just second hand), whereas during every thunderstorm in recent memory at my own house (with cable) I've had almost 100% uptime. They've contacted DirecTV numerous times and they've never been able to fix the issue. My neighbors have had similar issues with both satellite companies, though not as consistently.


Anonymous
Premium
join:2004-06-01
IA
kudos:1

reply to Lazy Senior
When there is ice on the roof nobody will climb up. I wouldn't do it.
--
I speak for myself, not my employer.



Lazy Senior

join:2012-01-10
Cobden, IL
kudos:1

said by Anonymous:

When there is ice on the roof nobody will climb up. I wouldn't do it.

Agreed, which is why my Dish is always mounted on a pole in the yard or easily accessible from a 6ft step ladder. My experience from both S.IL (little snow but ice) and N.IL (much snow) locations have found that once the sun comes out the snow or ice is quickly melted.

My 17 year experience with both satellite companies and Comcast and Mediacom in 2 different locations has proved to me that uptime reliability and service with the sat companies is much much better than cable companies.

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