Elite service. Dedicated DSL line, no filters. Have rebooted several times. ATT speed test: 2.99 Mbps down, .61 up. Center (of 5) lights frequently flashes red, so connection is often interrupted. Calls to tech have left me mystified - they said there was a connectivity problem and now say there isn't. Any way to check if it is simply a defective modem?
SpeedStream 4100: ADSL Information Line State UP Modulation ANSI Data Path fast
To Modem To Internet Max Allowed Speed (kbps) 6016 768 SN Margin (dB) 6.5 - Line Attenuation (dB) 46.0 - Loss of Signal 0 - Loss of Frame 0 0 CRC Errors 1393 2
ATM Information VPI / VCI 0 / 35 Protocol PPPoE
In Octets 17448 In Errors 2 In Unicast Packets 101 In Non Unicast Packets 0 In Discard Packets 0
Out Octets 10233 Out Errors 0 Out Unicast Packets 88 Out Non Unicast Packets 0 Out Discard Packets 0
The only sure way to check for a defective modem is to swap in a known good modem and watch for the problem to re-appear.
If there is a problem with the 4100, usually it is due to a failure of the wall wart than the modem itself. That is more when there is a total failure than some intermittent failure.
Your download through put is lower than it should be on an Elite profile. I wonder if they have set your profile wrong at the gateway.
You might try posting in AT&T Direct: »AT&T Direct to see if a tech there thinks it is due to your modem. Also you might mention your download throughput is below 5 mbps down. -- TCE Weather -- Mt. Rose Cam