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tcg
Premium
join:2003-09-12
Lubbock, TX
reply to XNemesis

Re: [WIN7] Win7 Internet/Firewall problems

Then one of the services/drivers that these depend on is failing to start. This is usually the results of a missing or corrupted file.

Let's look at the DHCP service first. There are two Non plug and play "devices" and another service that this service depends upon. So, is the Network Store Interface service running? To see the two non PnP devices, go to the Device Manager, select anything so as to highlight the window, and then, at the top of the screen, pick view and select Show hidden devices. In the device list, expand Non Plug and Play Devices. The two you're interested in right now are the first one - Ancillary Function Driver for Winsock, and much further down the list NetIO Legacy TDI Support Driver. For each of these, double click and pick the Driver tab. Make sure they are set to "System" and started. If either is not started and will not start, the corresponding driver file is likely missing or corrupted. The first one is afd.sys and the second is tdx.sys.

After checking these things, give me an update and we can go from there.


XNemesis

join:2002-11-16
Kitchener, ON
Network Store Interface Service will not start, (error 1079)

Both AFD and NetIO show up are both set to System and started


tcg
Premium
join:2003-09-12
Lubbock, TX
First, make sure the Local Service is the logon account associated with Network Store Interface Service. Second, do the same as in the last post for the non PnP driver NSI Proxy Service driver, with the necessary driver being nsiproxy.sys.


XNemesis

join:2002-11-16
Kitchener, ON
I'll need a bit of hand holding here. How do I make sure the Local Service is the logon account.....?

I jumped ahead and switched the Windows Firewall "log on" option to "Local System Account" instead of "This Account" and now when I switch back to "This Account" it says to enter a valid password


tcg
Premium
join:2003-09-12
Lubbock, TX
For both the Firewall and Network Store Interface Service, on the logon tab, it should have "This account" selected and the account is "Local Service". Make sure to delete the password in both boxes. It should tell you that the Local Service account has been granted logon access. (This is the same as I had you do to the Firewall service in my 2nd post, btw)


XNemesis

join:2002-11-16
Kitchener, ON
Ok, got it. What happens is when I clear the password and press OK, I do not get message indicating granted local access. And when I double click and check the log on tab, the password field is not empty anymore.


tcg
Premium
join:2003-09-12
Lubbock, TX
You should be fine. It will show to have a password when you go back and look at it, but this is not really important. If you blanked it and hit Apply, you should see the message. You need to do this for both the service I mentioned.

Is the NSI Proxy Service driver showing that it is started? If so, try to start the Network Store Interface Service.


XNemesis

join:2002-11-16
Kitchener, ON
NSI status is started.

Starting Network Store Interface Service results in:

Error 1079: The account specified for this service is different from the account specified for other services running in the same process.


tcg
Premium
join:2003-09-12
Lubbock, TX
And you changed/verified that this service is using Local Service (note the space) for the logon?

Edit: if so, try this user instead: NT AUTHORITY\LocalService

Do the same for Base Filtering Engine (BFE) service.

Be sure to blank the password for each and then restart the services.


XNemesis

join:2002-11-16
Kitchener, ON
This what I see for Network Store Interface Service logon on tab



I will try the other user instead

Edit:

Tried NT AUTHORITY\LocalService for both services, and got the same error code when restarting Network Store Interface.

Also, when I go back into the logon tab for both services, it does not show NT AUTHORITY\LocalService but simply Local Service instead.


tcg
Premium
join:2003-09-12
Lubbock, TX
They are the same user, just slightly different syntax to arrive at it. Try restarting the computer since we've made these changes and see what happens.


XNemesis

join:2002-11-16
Kitchener, ON
So, I restarted the machine and retried starting those services and am still getting the same errors. Is this looking like a fresh install of Windows is required?


tcg
Premium
join:2003-09-12
Lubbock, TX
you might try a repair/upgrade install first.


XNemesis

join:2002-11-16
Kitchener, ON
Thanks for your trouble in this, I'll give that route a shot.


tcg
Premium
join:2003-09-12
Lubbock, TX
Let us know.