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Grey9

join:2009-05-18
Siloam Springs, AR
reply to CoxTech1

Re: [AR] Anyone know of issues in Siloam Springs?

Well, with the level of frustration over this issue, yes - I am ready / willing to upgrade my modem.

Last question....Shown in the screenshot is a 3-Critical. Each time it appears, the Radio Stream stops. Odd thing, if it happens again before no other Modem issues / functions, it OverWrites the previous as shown in the second version of the screenshot.....




Grey9

join:2009-05-18
Siloam Springs, AR
BTW...Thank you CoxTech1 and centerton for the assistance with this.


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:79
The T3 event occurs when upstream communication times out after 200ms. Streaming services would definitely be more impacted by this type of event. We're back to modem or signal issue being possible causes if these events are frequent enough to impair service.

Grey9

join:2009-05-18
Siloam Springs, AR

2 edits
Thank you both again.

Got my other question fixed.

Will report back tomorrow. Gonna change the Modem today and try things over night.

Grey9

join:2009-05-18
Siloam Springs, AR
Just an update.

So I replaced it with a Motorola SB6121.

Performance of the Radio Stream and Online FPS has greatly improved. Wish my skills on FPS would do the same

Thank you both again.

Grey9

join:2009-05-18
Siloam Springs, AR
Also wanted to add.

When adding the new modem to the account, I was on hold no longer than 2 minutes, and the Tech-Rep spent less than 3 minutes to get me online and going.

Not bad for the Saturday, early afternoon.

Grey9

join:2009-05-18
Siloam Springs, AR
Downstream is bonded.

Upstream is non-bonded.

This is correct?