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ynottony

join:2005-11-18
Welland, ON

[INTERNET] Overage usage is wrong

My internet usage is usually very close between my router stats and what cogeco says i use, usually within 1 gig of each other, this month cogeco says I a am at 100% now, my router ( tomato firmware ) says I'm at 12 gigs lower than cogeco says I am.
Cogeco's numbers are wrong, what can I do about this?
I'm not phoning cogeco, its a waste of time, I don't like being lied to.
can someone from cogeco on this form help me please


ancodia

join:2006-07-10

yeah, mine is off too, about 10 gig (Cogeco, of course, says I used more than what my router says). Fortunately I'm not near my cap.


Phorkster
Premium
join:2004-06-27
Windsor, ON
kudos:1
reply to ynottony

There is nothing you can do until you get your bill. Call in and try and resolve the issue.

When that fails you can go here:

»www.ccts-cprst.ca/

Submit screenshots of your ISP usage page and your router usage page.