San Jose, CA
·Pacific Bell - SBC
said by wllweb:Good friend of mine signed up for 'at&t Yahoo! HSI Elite' (6016/768 service) but was only getting around .3kbps. I had her check her stats, and her SNR was less than 1.0 dB, but her attenuation was pretty good. I had her clean up the wiring at the NID, and her SNR went up to near 30 dB, and her sync went to 6016.
Dial up was better than the 6mbps I'm paying for and only getting .5kbps most of the time.
If you can, check your line stats both at the lack, and at the NID:
»AT&T Southeast Forum FAQ »How to check modem stats, synch rates & speeds from test jack at the NID.
If the numbers look better at the NID, check your premises wiring. Otherwise call it in.
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