dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
68
share rss forum feed


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:159

Thank you for taking the time to share your experience...but

MrDan777 I can't help but notice that you found a way to post an anon review here but have never used the outstanding support services that we offer for just this type of situation right here at DSLReports which can be found here »Bright House Networks or for a more private experience here »Bright House Networks Direct.

Please take a moment to post a complete description of your problem in our direct forums (see link above), include your IP address so I can check all of your equipment and I will be in touch and one way or the other I will make sure this gets resolved.

--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



mrdan777

@bhn.net
My IP Address 192.168.0.5
BH service tech spent an hour and a half at my home today and finally said it was my computer. I took it to Staples and they were able to get on their wireless network with no problem!! I let them keep my laptop for complete diagnostics. They said after they go over the computer they will verify that everything is working properly and if I still can't get onto internet it has to be the BH connection, modem or router! This is costing me $199.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:159
MrDan go here »Bright House Networks Direct and post this concern. The IP address however is your local address and I need the WAN IP. Simply go to google and type "What is my IP" and it will tell you. I will take care of it from there. I would hold on the diagnostics thing until I have had a chance to review everything...so call them and ask them to stop if possible. If something needs to be done I'll guide you so it doesn't cost you anything and we'll get this taken care of.
Or... »